At New To IT (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [newtoit.ca] or use our services, in compliance with Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act). By accessing our website or using our services, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information that can identify you personally, such as:
- Name
- Email address
- Phone number
- Billing information (if applicable)
1.2 Non-Personal Information
Information that does not identify you directly, such as:
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of visits
- Referring website
1.3 Information from Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Improve website functionality
- Analyze website usage
- Personalize your experience
You can control cookies through your browser settings; however, disabling cookies may affect certain features of our website.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing and improving our services and website
- Responding to inquiries and providing customer support
- Sending service-related communications (updates, promotions, newsletters) if you have opted in
- Analyzing website usage and improving user experience
- Complying with legal obligations
3. How We Share Your Information
We respect your privacy and do not sell your personal information. We may share information only in the following situations:
- Service Providers: Third-party vendors who assist with website hosting, analytics, email services, or IT services. They are contractually obligated to keep your data secure.
- Legal Requirements: If required by law or legal process to disclose information.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When information is no longer needed, it is securely deleted or anonymized.
5. Your Privacy Rights (Canada)
Under Canadian privacy laws, including PIPEDA, you have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Withdrawal of Consent: Withdraw consent for certain uses of your information (where applicable).
- Complaint: File a complaint with us if you believe your privacy rights have been violated.
To exercise your rights, please contact us using the information below.
6. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of electronic transmission or storage is completely secure.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, you may contact us:
New To IT
Phone: +1 403-205-4478
Email: [email protected]
Address: 1235 11 Ave SW, Calgary, AB T3C 0M5, Canada
We are committed to responding promptly to your inquiries regarding your personal information.